Our stylists are passionate professionals who bring experience, artistry, and genuine care to every appointment. Each member of our team is Aveda-trained, continually honing their craft through education and mentorship. We’re here to help you feel your best, inside and out.
At LUUM, we begin every appointment with a conversation. We take time to understand your hair, your lifestyle, and your goals, so that what we create fits your life and reflects your sense of self.
We choose to work exclusively with Aveda because their values reflect our own: care, sustainability, and exceptional performance. Every product we use is crafted with ethically sourced ingredients and designed to nourish your hair, support your wellbeing, and minimize environmental harm.
Posted on Google BenitaTrustindex verifies that the original source of the review is Google. Got my hair cut by Billy today. I've looked for a hairdresser like her for 14 years since I moved to Canada. A hairdresser that understands exactly what I want and that's skilled in layers and razor cuts. Not only did she exceed my expectations, she was also incredibly kind and very understanding and accommodating to my neurodivergent sensory needs.Posted on Google Mits ChaudharyTrustindex verifies that the original source of the review is Google. Thank you Anika for such a great hair colour and hair cut. Perfect environment and satisfied service 🤗🤗🫶🏻Posted on Google Traci DesrosiersTrustindex verifies that the original source of the review is Google. Kristen and her fellow colleagues are just wonderful at Llum. I have complete confidence in Kristen. She has helped me grow out my natural hair colour for 5 years. I highly recommend booking your consultation and next style with Kristen & if you're wondering, Kristen will accommodate an evening appointment.Posted on Google Tamara MiyanagaTrustindex verifies that the original source of the review is Google. Exceptional experience from the moment I walked in, during the consultation to the finished product. Kristen and the team are next level in attention to detail and providing expert advice.Posted on Google Ni LawTrustindex verifies that the original source of the review is Google. Love, love, love the attention to detail and amazing customer service from Billy.Posted on Google E.A.Trustindex verifies that the original source of the review is Google. Billy is the absolute best! She knew exactly what she was doing, made me feel so comfortable, and took into account my hair type, texture, my routine, and my budget! Never going to another hairdresser if I can help it!Posted on Google Beerpal KaurTrustindex verifies that the original source of the review is Google. I had a great experience at Luum Salon with Billy! She was so kind, friendly, and professional. She made me feel comfortable throughout the whole appointment and really listened to what I wanted. She took her time and did an amazing job with my haircut. I’m very happy with the service and will definitely come back. I highly recommend Luum Salon and Billy to anyone looking for a great haircut!Posted on Google MichaelTrustindex verifies that the original source of the review is Google. My son had his second visit to Luum and this time his hair was butchered, no where close to what he had asked for and showed in a photo of Brad Pitt. Long and messy. Explained he wanted layered top and sides and she shaved him down to a #1 😳 I now have a teen in tears who had a very important photo shoot for a clothing company that he models for and will have to postpone for at least 3-6 months now and possibly lose his opportunity because of the negligence on behalf of this stylist. He had an original appointment for 330 they called and said they made a mistake and asked him to show up within 30min so he rushed there and got a ride from his mother who left work to assist him as I was out of town and while waiting for a shampoo etc he felt something was way off this time and not his usual experience that he had had his first time in. He ignored his gut feeling and left to call me angry, and in tears of disbelief that someone could get it this wrong knowing damn well his father with grade 12 cosmetology experience who refuses to cut his hair would have done a better job. He was then told he got a special scalp massage and when he paid [which i wouldn't have] that she gave him the previous stylist he had the appointment with rate vs charging him more. He even tipped her because I raised him that we always tip. What I should have instilled in him was never ever pay for a horrible experience like that and always speak up. Sadly we or anyone we know will never return to this salon. My son is absolutely broken inside about his modeling shoot, a wedding and upcoming trip that he now feels he needs a wig for as it absolutely doesn't suit him or look anything remotely like what he had asked for. I would give -5 stars if I could. When I spoke to the manager he was understanding,even though obviously quite busy and offered to refund his cut. Sadly a harsh lesson learned for a young man who had photo shoots he can bo longer attend as they saw the cut and told him it's no where near his style or theirs and wont work for their brand and to try again in 6 months.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
From consultation to home care, your experience is designed to support your look beyond the chair so you can feel confident every day.